Cancellation Policy
Sessions can be cancelled or rescheduled up to 24 hours before your appointment starts, via your booking email (Acuity booking system) . This gives us enough time to re-list the space to be filled.
If it is within 24 hours of your session, we are unable to credit or reschedule but will put the session into our Pay It Forward/ Social Prescribing pot supporting those on low or no income.
Extenuating circumstances: If you have an unexpected emergency situation or are unwell, please get in touch via info@wildcatsauna.org or 07340 085415 and we can amend the booking.
Terms & Conditions (pdf)
Offers:
“Sauna Regulars package” = 5 sessions
How does it work ? A package of 5 sessions costs £37.50 (= £7.50 per session).
Once purchased you will receive a code. Use this code to book your 5 sessions to be used within 30 days from the purchase date of the package. After the 30 days, the package will automatically expire.
The “Sauna Regular Package“ of 5 sessions can only be used by one person
Please create a free account with our booking system (Acuity) so that you can easily log in and keep track of your sessions.
Concessions
Low income / pay it forward
As Wildcat is a Community Sauna, we are building an inclusive space which includes a system that offers support for those in need. We have now joined the Mendip Health Connectors Social Prescribing Directory. Please have a look at their directory. Get in touch via email to admin@wildcatsauna.org if you are on low or no income, if your health would benefit from a sauna session or package.
Pay It Forward is a way that communities can co-support people on low or no incomes, by For anyone who would like to pay forward a session (donate a session for someone who can’t afford it right now) you are Wildcat community legend! please send us an email and we can allocate it.
To request a low income session, please email: info@wildcatsauna.org
